Shipping policy
Shipping Policy
At Nari Silk, we aim to deliver your order as quickly and smoothly as possible.
Processing Time
All orders are processed within 1–3 business days. Once your order has been processed, it will be dispatched to the selected shipping carrier.
Shipping Time
Estimated delivery times vary depending on your location:
- Australia: 5–10 business days
- International: 7–14 business days
Please note these are estimates and may vary due to customs, carrier delays, or peak periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.
Delays
Nari Silk is not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances once the order has been dispatched.
Incorrect Address
Please ensure all shipping details are entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Nari Silk is not responsible for lost or stolen packages once marked as delivered by the shipping carrier.